Last updated 31.07.2024
This privacy notice for Ruver Consulting Pty
Ltd. ('we', 'us', or 'our'), describes how and why we might collect, store,
use, and/or share ('process') your information when you use our services
('Services'), such as when you:
Visit our website at http://www.ruver.com.au,
or any website of ours that links to this privacy notice
Engage with us in other related ways,
including any sales, marketing, or events
Questions or concerns? Reading this privacy
notice will help you understand your privacy rights and choices. If you do not
agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at
privacy@ruver.com.au.
SUMMARY OF KEY POINTS
This summary provides key points from our
privacy notice, but you can find out more details about any of these topics by
clicking the link following each key point or by using our table of contents
below to find the section you are looking for.
What personal information do we process? When
you visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices you make,
and the products and features you use. Learn more about personal information
you disclose to us.
Do we process any sensitive personal
information? We do not process sensitive personal information.
Do we collect any information from third
parties? We do not collect any information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more
about how we process your information.
In what situations and with which parties do
we share personal information? We may share information in specific situations
and with specific third parties. Learn more about when and with whom we share
your personal information.
How do we keep your information safe? We have
organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how we keep your
information safe.
What are your rights? Depending on where you
are located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about your
privacy rights.
How do you exercise your rights? The easiest
way to exercise your rights is by submitting a data subject access request, or
by contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what we do with any
information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY
RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that
you provide to us.
We collect personal information that you
voluntarily provide to us when you express an interest in obtaining information
about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the
following:
names
phone numbers
email addresses
purpose of communication
Sensitive Information. We do not process
sensitive information.
All personal information that you provide to
us must be true, complete, and accurate, and you must notify us of any changes
to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a
variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate delivery of services
to the user. We may process your information to provide you with the requested
service.
To respond to user inquiries/offer support to
users. We may process your information to respond to your inquiries and solve
any potential issues you might have with the requested service.
To enable user-to-user communications. We may
process your information if you choose to use any of our offerings that allow
for communication with another user.
To request feedback. We may process your
information when necessary to request feedback and to contact you about your
use of our Services.
To send you marketing and promotional
communications. We may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing preferences.
You can opt out of our marketing emails at any time. For more information, see
'WHAT ARE YOUR PRIVACY RIGHTS?' below.
To deliver targeted advertising to you. We may
process your information to develop and display personalized content and
advertising tailored to your interests, location, and more.
To protect our Services. We may process your
information as part of our efforts to keep our Services safe and secure,
including fraud monitoring and prevention.
To evaluate and improve our Services,
products, marketing, and your experience. We may process your information when
we believe it is necessary to identify usage trends, determine the
effectiveness of our promotional campaigns, and to evaluate and improve our
Services, products, marketing, and your experience.
To identify usage trends. We may process
information about how you use our Services to better understand how they are
being used so we can improve them.
To determine the effectiveness of our
marketing and promotional campaigns. We may process your information to better
understand how to provide marketing and promotional campaigns that are most
relevant to you.
To comply with our legal obligations. We may
process your information to comply with our legal obligations, respond to legal
requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific
situations described in this section and/or with the following third parties.
We may need to share your personal information
in the following situations:
Business Transfers. We may share or transfer
your information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion of our
business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and store your information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to gather information when you
interact with our Services. Some online tracking technologies help us maintain
the security of our Services, prevent crashes, fix bugs, save your preferences,
and assist with basic site functions.
We also permit third parties and service
providers to use online tracking technologies on our Services for analytics and
advertising, including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart reminders
(depending on your communication preferences). The third parties and service
providers use their technology to provide advertising about products and
services tailored to your interests which may appear either on our Services or
on other websites.
Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie
Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long
as necessary to fulfil the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information
for as long as it is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing legitimate business
need to process your personal information, we will either delete or anonymize
such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing
until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable
technical and organizational security measures designed to protect the security
of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data
from or market to children under 18 years of age.
We do not knowingly collect, solicit data
from, or market to children under 18 years of age, nor do we knowingly sell
such personal information. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we may have collected
from children under age 18, please contact us at privacy@ruver.com.au.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
You may review, change, or terminate your account at any time, depending
on your country, province, or state of residence.
Withdrawing your consent: If we are relying on
your consent to process your personal information, which may be express and/or
implied consent depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section 'HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect
the lawfulness of the processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web
browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features
or services of our Services.
If you have questions or comments about your
privacy rights, you may email us at privacy@ruver.com.au.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track ('DNT') feature or
setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At this stage,
no uniform technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this
privacy notice.
10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY
RIGHTS?
We collect and process your personal
information under the obligations and conditions set by Australia's Privacy Act
1988 (Privacy Act).
This privacy notice satisfies the notice
requirements defined in the Privacy Act, in particular: what personal
information we collect from you, from which sources, for which purposes, and
other recipients of your personal information.
If you do not wish to provide the personal
information necessary to fulfil their applicable purpose, it may affect our
ability to provide our services, in particular:
offer you the products or services that you
want
respond to or help with your requests
At any time, you have the right to request
access to or correction of your personal information. You can make such a
request by contacting us by using the contact details provided in the section
'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?'
If you believe we are unlawfully processing
your personal information, you have the right to submit a complaint about a
breach of the Australian Privacy Principles to the Office of the Australian
Information Commissioner.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to
time. The updated version will be indicated by an updated 'Revised' date at the
top of this privacy notice. If we make material changes to this privacy notice,
we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this
notice, you may email us at privacy@ruver.com.au
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
You have the right to request access to the
personal information we collect from you, details about how we have processed
it, correct inaccuracies, or delete your personal information. You may also
have the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by applicable
law. To request to review, update, or delete your personal information, please
fill out and submit a data subject access request.